mmk99's Privacy Policy
This page clearly explains how mmk99 protects and handles your personal information.
Introduction
mmk99 is an online casino and football betting platform built for Myanmar players, and we take the protection of your personal information very seriously. This Privacy Policy ("Policy") clearly explains how we collect, use, share, and protect your personal information when you use the mmk99.wine website and its related services.
By accessing this website, you are considered to have accepted the terms of this Policy. If you do not agree, we ask that you stop using our services. If anything in this Policy is unclear, you can contact us at [email protected].
1 Types of Personal Information We Collect
When you register an account and use our services on mmk99, we may collect the following categories of personal information—
1.1 Information You Provide
- Name, date of birth, and other details required for age verification
- Contact information — email address, phone number
- Login credentials for account access
- Financial information required to meet deposit and withdrawal verification requirements
- Messages and communications sent through our support service
1.2 Automatically Collected Information
- IP address, browser type and version
- Device operating system and screen resolution
- Pages visited, time spent browsing, and navigation history
- Data collected from cookies and similar tracking technologies
- Deposit and withdrawal records, game activity history
1.3 For identity verification (KYC)
To comply with legal requirements and prevent fraud, we may request your National Registration Card (NRC) or personal identification details during withdrawals or account verification. This information will not be used beyond its stated purpose.
2 How We Use Your Personal Information
The personal information we collect is used only for the following purposes—
- Account registration, verification, and managing financial services
- Processing deposits, withdrawals, and payments — KBZPay, Wave Money, AYA Pay, bank transfer
- Maintaining platform security and preventing fraud
- Customer support — assistance via 24/7 Live Chat and email
- Surveys and analysis to resolve technical issues and improve our services
- Fulfilling legal or regulatory compliance obligations
- Investigating and identifying violations of the Privacy Policy and terms
We do not sell advertising data or share your personal information with unrelated third parties without your consent.
3 Cookies and Tracking Technologies
The mmk99 website uses cookies to improve your browsing experience, monitor platform performance, and maintain security.
Types of Cookies
- Essential Cookies: Core website functions — log in session, payment processing
- Performance Cookies: Analysing usage patterns to improve our services
- Functional Cookies: Remembering your preferences — language, layout, and other settings
You can disable cookies in your browser settings, but some services may not work properly as a result.
4 Sharing and Disclosure of Personal Information
We do not sell, rent, or trade your personal information. It may be shared with third parties only in the following circumstances—
4.1 Service Provider Partners
Payment processors such as KBZPay, Wave Money, and AYA Pay, verification services, and technology providers may access your information in accordance with their own data protection policies. They are required to strictly follow the protection standards we set.
4.2 Legal Requirements
Personal information may be disclosed when required by a lawful order from legal authorities or a court order, handled in a proper and lawful manner.
4.3 Business Transfers
In the event of a merger, acquisition, or transfer of assets, personal information may be transferred to the successor entity, and the provisions of this policy will continue to apply.
5 Personal Information Security
mmk99 has put in place appropriate technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction—
- SSL (Secure Socket Layer) encryption to protect data in transit
- Access controls — only staff with relevant responsibilities can access the data
- Professional firewall, intrusion detection, and monitoring services running at all times
- Encrypted database storage
- Regular security audits are conducted
Please note that no data transmission over the internet can be fully guaranteed against interception. We take every reasonable step to protect your data, but cannot guarantee 100% security.
6 Personal Information Retention Period
We will retain personal information for as long as necessary to fulfil the purposes described in this policy and for as long as required by law.
- For the duration of active account use
- After account closure, financial and business records will be retained for an appropriate period in accordance with legal requirements
- Once the applicable retention period expires, personal information will be securely deleted
7 Your Rights
You have the following rights regarding your personal data—
7.1 Right to Access
You can request to view the personal data we hold about you.
7.2 Right to Rectification
You can request correction of any personal data that is incorrect or incomplete.
7.3 Right to Erasure
You can request deletion of your personal data when there is no longer a legitimate purpose for holding it. However, data we are required to retain by law cannot be deleted.
7.4 Right to Data Portability
You have the right to receive your activity data in a portable format.
7.5 Right to Object
You can object to the processing of your data where it is based on our legitimate interests.
To exercise any of these rights, contact us at [email protected]. We will respond to your request within a reasonable timeframe.
8 Protection of Minors
mmk99 services are only open to players aged 21+. If we become aware that personal data belonging to anyone under 21 has been collected, we will delete it immediately. If you notice that a minor is accessing our website, please notify us right away at [email protected].
9 Third-Country Data Transfers
The technology service providers we use may store data outside Myanmar. Where this occurs, we put appropriate safeguards in place to protect your personal data and only work with providers that follow strong data protection standards.
10 Policy Changes
We may update this Privacy Policy from time to time. When changes are made, we will update this page and change the "Last Updated" date. For significant changes, we will notify you at the email address you registered with.
Continuing to use the website after any policy change is considered acceptance of that change.
11 Contact Us
To reach us with any questions, corrections, or requests regarding this Privacy Policy—
- [email protected]
- 24/7 Live Chat — available through the Live Chat feature on the website
Our support team is available 24 hours a day, 7 days a week to answer your questions in Burmese.